James Hutton Limited 2022

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Customer Satisfaction Form


At the James Hutton Limited and James Hutton Institute we are committed to ensuring the delivery of a high quality service.  We would be grateful if you could take a moment to complete this survey.

Thank you

By completing this survey you are consenting to James Hutton Limited (“JHL”, “us” or “we”) collection, retention and use of your personal data based on its legitimate interests in maintaining its UKAS ISO17025 accreditation through gathering feedback from you as a customer; which will then be used and analysed to improve the management system, testing and calibration activities and also JHL’s customer service. We are the Data Controller over your personal data and are committed to protecting your personal data in line with General Data Protection Regulation (GDPR). We will not share your personal data with third parties, unless required by law. Please also note you have rights in relation to your personal data held by us. You can request access to your personal data and/or in certain circumstances ask us to: (i) rectify inaccurate personal data; (ii) erase your personal data from our records; (iii) restrict our processing; (iv) object to our processing; and (v) transfer your personal data that you give us to a third party. To exercise these rights please contact dpo@hutton.ac.uk.  You can also complain about our handling of your personal data to the Information Commissioner’s Office.  For further detail about your rights to your personal data and how we process it please see our privacy notice.

James Hutton Limited


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